Travel Experience Counselor

Job Summary

A company is looking for a Travel Experience Counselor III to provide high-touch travel services for VIP clients.

Key Responsibilities

• Creates and completes complex travel requests for VIP travelers
• Acts as a trusted advisor, providing informed recommendations and options based on client travel policies
• Resolves complex issues and escalations, demonstrating excellent customer service skills

Required Qualifications

• High School diploma
• Previous experience in travel, preferably business travel
• Solid understanding of fares and ticketing rules for car, air, and hotel
• Ability to work in a fast-paced environment
• Team player with a proactive approach to problem-solving