Client Services Manager

Job Summary

A company is looking for a Client Services Lead to provide nationwide title, closing, settlement, and appraisal solutions for mortgage lenders.

Key Responsibilities

• Support real estate transactions by assisting customers with inquiries and providing high-level service
• Manage employees engaged in client management and implement strategies to build client relationships
• Gather and analyze data to identify and solve complex problems while recommending process improvements

Required Qualifications

• High school diploma required; Bachelor's degree preferred
• Typically requires 8+ years of related work experience
• Knowledge of USPAP guidelines and federal/state appraisal laws
• Experience in developing departmental policies and procedures
• Ability to evaluate and communicate complex information effectively