Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Account Manager.

Key Responsibilities

• Develop and coach engagement strategies for customers and internal stakeholders
• Manage customer executive relationships and oversee solution delivery
• Lead program planning and proactively identify customer blockers to ensure success

Required Qualifications

• Bachelor's or Master's Degree in a relevant field with 3-4+ years of experience in customer success or related roles
• 3+ years of global account experience in customer success, including technical deployments
• 2+ years of experience with Microsoft Cloud Products or other cloud technologies
• 4+ years of experience in consultative/technical sales and deployment projects
• Relevant certifications in cloud technologies or project management preferred