Administrative Specialist

Job Summary

A company is looking for an Administrative Specialist to assist members through email and live chat, providing support and troubleshooting for program-related inquiries.

Key Responsibilities

• Manage and respond to customer inquiries effectively
• Submit requests to appropriate departments to resolve recurring issues
• Educate customers on the program and assist with website navigation

Required Qualifications

• Proficiency in Microsoft Office
• Customer-focused approach
• Effective communication skills
• Ability to adapt to various situations
• Experience in data entry (preferred)