Vice President of Product Management

Job Summary

A company is looking for a Vice President of Product Management - AI Customer Portal.

Key Responsibilities

• Define and communicate the long-term vision for the customer portal ecosystem with AI integration
• Own the product roadmap for AI-driven features and ensure successful delivery of portal enhancements
• Build and mentor high-performing teams while tracking KPIs related to portal usage and customer satisfaction

Required Qualifications

• Proven success in senior product management or technology leadership roles in SaaS
• Deep understanding of AI-powered customer experience and automation platforms
• Demonstrated ability to develop and launch innovative AI-driven features
• Strong business acumen with analytical and strategic thinking capabilities
• Bachelor's degree in business, technology, engineering, or related field (MBA preferred)