Wisconsin Licensed Clinical Inquiry Manager

Job Summary

A company is looking for a Manager, Clinical Inquiry.

Key Responsibilities

• Supervises a team of laboratory clinical inquiry specialists to ensure efficient job completion
• Establishes and monitors performance metrics, providing reporting on team effectiveness
• Resolves escalated customer complaints and ensures compliance with service level agreements

Required Qualifications

• Master's Degree in Genetic Counseling
• ABGC/CCGC Board Certified and state licensure as applicable
• 5+ years of relevant clinical or laboratory experience
• 1+ years of leadership experience
• Demonstrated project management and technical skills