Account Manager

Job Summary

A company is looking for an Account Manager to shape and refine their customer expansion strategies.

Key Responsibilities

• Inspire customers to adopt underutilized features and drive deeper usage within accounts
• Manage renewal and expansion pipelines, securing longer-term contracts and generating new opportunities
• Collaborate cross-functionally with Customer Success, Sales, Marketing, and Leadership on strategic initiatives

Required Qualifications

• Prior experience as an Account Manager or similar role
• Proven track record of exceeding targets and driving customer success
• Ability to thrive in fast-paced, ambiguous environments
• Strong organizational skills and a proactive approach to problem-solving
• Genuine empathy and curiosity about clients and their needs