Account Manager

Job Summary

A company is looking for an Account Manager to join their Customer Success organization.

Key Responsibilities

• Manage retention and growth of existing accounts, securing renewals and driving upsell and cross-sell opportunities
• Develop and execute strategic account plans to maximize revenue generation
• Build and maintain strong relationships with key stakeholders, acting as a trusted advisor to clients

Required Qualifications

• 5+ years of proven success in a B2B SaaS account management or sales role
• Experience managing enterprise accounts is preferred
• Experience selling to frontline and/or HR audiences is a plus
• Familiarity with LMS/training software is also a plus
• Proficiency in using Salesforce.com for managing customer interactions and tracking progress