Account Manager

Job Summary

A company is looking for an Account Manager.

Key Responsibilities

• Manage and grow a portfolio of mid-market and enterprise accounts, serving as the primary point of contact
• Develop strong, long-term relationships with key stakeholders to ensure customer satisfaction and retention
• Identify opportunities for account expansion, including upsell and cross-sell of additional solutions

Required Qualifications

• 5-10 years of experience managing mid-market or enterprise customer accounts, preferably in cybersecurity
• Proven ability to maintain and grow existing client relationships while identifying new revenue opportunities
• Experience with renewal cycles, account planning, and QBRs (Quarterly Business Reviews)
• Familiarity with Salesforce, Outreach, or similar CRM and sales engagement tools
• Self-motivated and collaborative, able to manage multiple accounts