Account Project Manager

Job Summary

A company is looking for an Account Project Manager.

Key Responsibilities

• Maintain a detailed understanding of the platform and services to assist clients and suggest optimal solutions
• Review client concerns to enhance the overall client experience and promote platform value
• Grow client platform usage and mentor Customer Success trainers on major Enterprise accounts

Required Qualifications

• 3 - 5 years of experience in Customer Success, Account Management, or Account Development
• Experience in client retention and promoting continuous usage of solutions
• Technical skills are essential
• Strong accountability and personal organization skills
• Availability to work from 12 PM to 8 PM Eastern Time