Account Relations Specialist

Job Summary

A company is looking for an Account Relations Specialist III to enhance vendor and business partner relationships and improve customer service delivery.

Key Responsibilities

• Update and modify procedures to improve operations within the vendor management department
• Assist in developing and maintaining vendor relationships to ensure quality customer service
• Track vendor performance metrics and support ongoing process improvements for efficiency

Required Qualifications

• High School diploma or GED required
• 2 - 4 years of related experience preferred, with call center experience highly regarded
• Knowledge of prescription drug coverage is preferred