Senior Relationship Manager

Job Summary

A company is looking for a Senior Relationship Manager to support client retention and satisfaction in mid-sized and enterprise accounts.

Key Responsibilities

• Build and maintain strong client relationships, acting as a strategic partner to align solutions with business goals
• Collaborate with clients to define success metrics and deliver measurable business outcomes
• Advocate for client needs internally and guide clients through their lifecycle from onboarding to renewals

Required Qualifications

• Minimum of 5 years of experience in Account Management or Client Success
• Solid understanding of implementation principles and client lifecycle
• Strong client relationship management abilities and sound business acumen
• Ability to thrive in a fast-paced, client-focused environment
• Military experience may be considered in lieu of a college degree