Relationship Management Associate

Job Summary

A company is looking for a Relationship Management Associate.

Key Responsibilities

• Build and maintain relationships with clients and brokers, supporting group benefits plan administration
• Respond to customer inquiries and ensure timely resolution, delivering high-quality customer service
• Coordinate with subject matter experts to resolve issues and identify process improvements

Required Qualifications

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• 1+ years of experience in relationship management relevant to the position
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work until 7 pm Central time / 5 pm Pacific time on a daily or weekly rotation basis