Account Specialist

Job Summary

A company is looking for an Account Specialist to manage accounts and provide customer service support throughout the order processing stages.

Key Responsibilities

• Manage assigned orderbook by entering, revising, and releasing orders for processing
• Provide customer service by assisting with product specifications, availability, and order selection
• Investigate product/service issues and communicate resolutions to all business partners

Required Qualifications

• High school diploma or equivalent education; Associate's degree preferred
• Three to five years of related professional experience preferred
• Proficient PC skills including Microsoft Office
• Knowledge of SAP and Cognos reporting preferred
• Customer service oriented with the ability to learn and adapt