ACH Fraud Analyst

Job Summary

A company is looking for an ACH Fraud Analyst who will assist in fraud management and support the ACH Operations team.

Key Responsibilities

• Review and complete manual fraud review queues, scrutinizing transactions for suspicious or unauthorized activity
• Respond to consumer and dispensary support requests related to the ACH program, providing timely and accurate assistance
• Monitor and review transactions for suspicious activity to identify and mitigate fraud risks

Required Qualifications

• 2-4 years of experience working in ACH Operations or fraud prevention
• Previous fraud review and prevention experience is strongly preferred
• Analytical mindset and comfort with analyzing data sets
• Knowledge of NACHA Operating Rules is preferred
• Experience working directly with customers to resolve issues and support tickets