Advanced Care Specialist

Job Summary

A company is looking for an Advanced Care Specialist to guide patients through their services using a patient-centered approach.

Key Responsibilities

• Send letters to patients when contact cannot be made and follow up on emails/phone calls until patient needs are met
• Communicate professionally with customers and make recommendations for equipment to improve quality of care
• Document accounts, verify order details, and assist in achieving departmental goals through teamwork

Required Qualifications

• High School Diploma or equivalent
• One (1) year of experience in healthcare administrative, financial, or customer service roles
• Senior level requires two (2) years of experience and one (1) year in a similar role
• Experience in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment is preferred