Amazon Virtual Chat Support Associate (Entry-Level, Remote)

Job Overview:

Are you tech-savvy with great communication skills? Join Amazon’s Customer Chat Support Team, where you’ll provide real-time assistance to customers through chat and email.

Key Responsibilities:

• Assist customers with product inquiries, order tracking, returns, and refunds via chat.
• Troubleshoot basic technical issues related to Amazon services.
• Provide prompt, courteous, and professional customer support.
• Escalate complex cases to the appropriate team for resolution.
• Maintain customer satisfaction by delivering quick and accurate responses.

Qualifications & Skills:

• No experience needed; training is provided.
• Strong written communication and typing speed.
• Ability to handle multiple chats at once.
• A customer-first attitude with problem-solving skills.

Perks & Benefits:

• $16–$20 per hour, based on experience.
• Flexible work shifts, including weekends.
• Opportunity for career advancement within Amazon.