Arbitration Services Team Lead

Job Summary

A company is looking for an Arbitration Services Team Lead.

Key Responsibilities

• Oversee the arbitration services team to ensure compliance with service, production, and quality standards
• Track trends and initiate process improvements to enhance service delivery and meet company goals
• Manage team performance, including staff development and implementation of departmental policies and procedures

Required Qualifications

• Minimum high school diploma or equivalent (GED) with two years of experience in healthcare operations; Bachelor's degree preferred
• At least one year of management/leadership experience or two years in a senior role
• Strong organizational and analytical skills with independent decision-making ability
• Adept knowledge of Microsoft Word, Excel, and Outlook
• Ability to work in a standard office environment and manage multiple priorities effectively