Claims Continuous Improvement Specialist

Job Summary

A company is looking for a Claims Continuous Improvement Specialist.

Key Responsibilities

• Coordinate, plan, and implement projects by analyzing project scope and objectives
• Analyze existing process workflows to identify inefficiencies and conduct root cause analysis of process failures
• Generate detailed reports and presentations on process performance and monitor effectiveness using key performance indicators (KPIs)

Required Qualifications

• In-depth knowledge (5+ years) of property claims processes, including FNOL and settlement
• Proficiency in analyzing quantitative and qualitative data to identify trends and measure performance
• Ability to motivate and inspire cross-functional teams and lead discussions
• Strong understanding of how Claims fits into the company's strategic vision
• Demonstrated ability to deliver upon deadlines while managing competing priorities