Associate Implementation Manager

Job Summary

A company is looking for an Associate Implementation Manager to oversee the onboarding of employer groups for various benefits.

Key Responsibilities

• Manage implementations for employer groups under 500 lives, ensuring timely and accurate onboarding
• Collaborate with Sales Representatives and maintain relationships with various internal teams
• Act as the primary liaison between customers and IT, addressing and resolving installation issues

Required Qualifications

• High School Diploma or equivalent required; college degree preferred
• 1-2 years of experience in running small group implementations
• Solid understanding of Group Benefit products and related processes
• Proficiency in MS Office Suite; experience with Smartsheet and/or Salesforce is a plus
• Ability to work under pressure and manage multiple priorities effectively