Associate Program Manager

Job Summary

A company is looking for an Associate Program Manager, Access & Affordability - Patient Support Services - Remote.

Key Responsibilities

• Oversee performance and optimize workflows within the call center
• Ensure compliance with standard operating procedures and manage team workloads
• Audit team members' work and provide training and support for continuous development

Required Qualifications

• Bachelor's Degree or equivalent combination of education and experience
• Minimum 1 year of management or team lead experience
• Minimum 2 years' experience in pharmacy, healthcare, or medical billing
• Experience in verifying insurance eligibility and coverage
• Previous supervisory experience of remote staff