Associate Team Lead

Job Summary

A company is looking for an Associate Team Lead I.

Key Responsibilities

• Manage daily operational workflow and support contact center departments
• Create a high-performance environment for team members and develop strategic action plans
• Analyze call center reports and foster relationships between operational and support departments

Required Qualifications

• 4-year Bachelor's Degree (preferred)
• 2 or more years of relevant experience (preferred)
• Supervisory responsibilities included
• Equivalent combination of education and experience may be considered in lieu of degree