Bilingual Customer Service Advocate

Job Summary

A company is looking for a Bilingual Customer Service Advocate, Remote.

Key Responsibilities

• Provide medical assistance to 50 to 70 individuals daily
• Navigate primary care, medications, appointments, and benefits for clients
• Participate in a 5-week intensive training program

Required Qualifications

• High school diploma; bachelor's degree preferred
• At least one year of experience in insurance operations
• Proficient in using various web-based systems
• Experience in medical/insurance customer service preferred
• Background in social work or behavioral health is a plus