California Licensed Patient Support Representative

Job Summary

A company is looking for a Remote Patient Support Representative for California residents only.

Key Responsibilities

• Support patients, clients, and payors with billing inquiries and high-volume calls
• Explain costs and assist with payments while documenting interactions
• Participate in training and adapt to entry-level role requirements

Required Qualifications

• 2+ years of customer service experience
• High-volume phone support experience required
• High school diploma; Bachelor's degree is a plus
• Experience in a healthcare setting is a plus
• Medical billing or insurance experience is advantageous