Bilingual Spanish Customer Service Rep

Job Summary

A company is looking for a Bilingual/Spanish - Member & Provider Services Representative.

Key Responsibilities

• Provide accurate information to members and providers regarding health plans
• Manage a high volume of inbound calls, addressing various inquiries with professionalism
• Document customer interactions in compliance with departmental standards

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• Prior professional work experience in a customer-facing role
• Completion of a technical competency assessment on a laptop or desktop
• Outstanding professional references from previous supervisors
• Ability to work from a secure and distraction-free remote workspace