Job Summary
A company is looking for an Intake Specialist - Bilingual Spanish.
Key Responsibilities
- Receives incoming calls from patients and schedules appointments
- Documents and confirms requested appointments while providing excellent customer service
- Manages incoming faxes and triages general inquiry calls
Required Qualifications
- High school education or equivalent
- Minimum of 2 years related experience in customer service or medical records
- Bilingual in Spanish preferred
- Experience with EMR systems is a plus
- Knowledge of HIPAA and medical insurance regulations is beneficial
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