Business Analyst

Job Summary

A company is looking for a Business Analyst to support enterprise systems analysis and implementation in public-sector operations.

Key Responsibilities

• Conduct business needs assessments and translate requirements into functional and technical documentation
• Map process flows and recommend improvements, collaborating with stakeholders in public safety and administrative agencies
• Provide expertise in Records Management Systems and Case Management Systems, ensuring alignment with stakeholder needs and regulatory standards

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Criminal Justice, or a related field
• 5 to 7 years of experience in business systems analysis, preferably in public sector or public safety environments
• Proven experience with Records Management Systems and Case Management Systems
• Strong expertise in process flow mapping and stakeholder engagement
• Familiarity with Oracle eBusiness Suite and its application in public sector workflows is preferred