Business Operations Specialist

Job Summary

A company is looking for a Business Operations Analyst to enhance operational efficiency and data-driven decision-making.

Key Responsibilities

• Manage CRM and sales workflows, including lead management and process improvements
• Ensure seamless customer success operations, including renewals and upsells
• Analyze data and create dashboards to provide actionable insights for decision-making

Required Qualifications

• Experience in operations, data analysis, or a similar role
• Strong analytical skills with experience in dashboard tools like Metabase or Tableau
• Proven ability in process improvement and operational efficiency
• Experience in managing multiple priorities and projects
• Familiarity with fast-paced or startup environments is a plus