Business Process Operations Project Manager

Job Summary

A company is looking for a Business Process Operations- Project Manager.

Key Responsibilities:

• Analyze and document current operational processes, identifying inefficiencies and opportunities for improvement
• Collaborate with cross-functional teams to implement process enhancements that improve client satisfaction
• Support automation initiatives by defining requirements and streamlining processes

Required Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Health Administration, or a related field
• 5-7 years of experience in business operations, preferably in the health and benefits or insurance industry
• Experience with U.S. health and welfare benefits regulations
• Proficiency in Microsoft Excel, PowerPoint, and process documentation tools
• Exposure to data analytics and visualization tools