California Compliance Operations Associate

Job Summary

A company is looking for a Senior Associate, Operations Compliance.

Key Responsibilities

• Support regulatory compliance by reviewing grievance and appeal cases, focusing on California standards
• Collaborate with internal teams to clarify regulatory requirements and track grievance resolution progress
• Audit files for accuracy and completeness, identify process gaps, and contribute to operational compliance initiatives

Required Qualifications

• Bachelor's degree or equivalent experience required
• 4+ years of cross-functional experience in a high-growth startup and/or healthcare systems
• Strong understanding of grievance and appeals regulations
• Experience with clinical and operational audits is a bonus
• Familiarity with Jira, Zendesk, and other ticketing systems is a bonus