Senior Manager of Operations

Job Summary

A company is looking for a Senior Manager, Operations Enablement to lead a team focused on post-sales functions.

Key Responsibilities

• Develop and manage an enablement roadmap for the post-sales organization
• Oversee a team of enablement analysts and implement a comprehensive onboarding strategy
• Collaborate with cross-functional stakeholders to analyze training needs and develop engaging learning experiences

Required Qualifications

• 8+ years of experience managing cross-functional programs in customer-facing SaaS functions
• 3+ years of experience leading organizational initiatives from inception to completion
• Proficiency in using project management software and learning management systems
• Strong understanding of post-sales processes and training best practices
• Experience in fostering an inclusive organizational culture and driving employee engagement initiatives