California Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative-2.

Key Responsibilities

• Engage with customers, clients, and internal stakeholders to provide support using various communication methods
• Identify opportunities for software improvement and implement enhancements
• Utilize specialist knowledge of the product suite to assist customers effectively

Required Qualifications and Education

• Experience in customer service roles
• Understanding of cloud-based technologies and systems
• Familiarity with trades industries is advantageous
• Strong personal time management and organizational skills
• Ability to learn quickly and demonstrate resourcefulness