California Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative II - Non-Exempt.

Key Responsibilities

• Verify prior authorization requirements and obtain necessary authorizations
• Coordinate required paperwork and follow up on authorization status
• Assist with appealing prior authorization denials and manage special cases

Required Qualifications

• Minimum of 2 years of relevant experience
• AAPC Coding Certificate is a plus
• College degree is a plus
• Experience with Salesforce is preferred
• Customer service experience is preferred