Care Management Support Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Perform outreach to members, providing support with care plans and connecting them to resources
• Serve as the front-line support for member and provider inquiries, explaining care plan procedures and protocols
• Document and maintain non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

• High School diploma or GED is required
• 1 - 2 years of related experience is required
• Knowledge of health plan activities and community resources is preferred
• Ability to understand and address Social Determinants of Health (SDOH) needs
• Must reside within the state of New Jersey