Care Management Support Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Perform outreach to members via phone to assist with care plan next steps and resources
• Connect members to health plan and community resources for quality customer care
• Document and maintain non-clinical member records in compliance with regulations

Required Qualifications

• High School diploma or GED required
• 1 - 2 years of related experience preferred
• Knowledge of health plan activities and resources
• Understanding of Social Determinants of Health (SDOH)
• Ability to comply with policies and standards