Case Manager

Job Summary

A company is looking for a Case Manager.

Key Responsibilities

• Act as the primary point of contact for client, provider, and customer inquiries and escalations
• Support patients and providers with program enrollment, benefits verification, and referrals
• Maintain accurate documentation and communication while upholding patient privacy laws

Required Qualifications

• High school diploma or equivalent
• Minimum of 2 years' experience in customer service, call center, or insurance roles in a healthcare setting
• Ability to work an assigned 8-hour shift between program operating hours of 8am-8pm EST
• Proven ability to manage a case load and prioritize tasks
• Ability to proficiently use Microsoft programs