Care Coordinator

Job Summary

A company is looking for a Care Coordinator.

Key Responsibilities

• Create and complete accurate referrals and applications in a customer relationship management platform
• Resolve patient questions and concerns regarding their journey status
• Steward patient accounts from initial contact through final approval or denial

Required Qualifications

• High School education required
• 2-4 years of related customer-facing experience or equivalent combination of education and experience desired
• Previous experience in a call center or customer service environment preferred
• Knowledge of insurance billing methods and general pharmacy operations is a plus
• Ability to type a minimum of 40 WPM