Bilingual Collections Specialist

Job Summary

A company is looking for a Bilingual Collections Specialist.

Key Responsibilities

• Increase the collection of outstanding payments within the personal finance department
• Identify accounts with overdue payments and provide solutions to bring loans current
• Maintain daily, weekly, and monthly collection and metric goals

Required Qualifications

• 1-2 years of direct experience in credit and collections
• Knowledgeable in sales, negotiation, and persuasion tools
• Prior telemarketing experience with financial products preferred
• Bilingual English/Spanish required
• Self-motivated and goal-oriented