Enterprise Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager to drive customer relationships and product adoption.

Key Responsibilities

• Build and maintain consultative relationships with stakeholders to ensure product usage and adoption
• Track and resolve customer issues and requests while providing regular updates
• Develop training materials and conduct training sessions for customer champions and end users

Required Qualifications

• 3-5 years of industry or B2B enterprise SaaS experience
• Bachelor's degree preferred
• Experience in project management
• Strong relationship management skills
• Ability to work in a self-motivated and data-driven manner