Job Summary
A company is looking for a Fraud Specialist to assist in protecting members and the credit union's assets.
Key Responsibilities
- Analyze dispute, identity theft, and fraud claims to determine resolutions
- Monitor fraud software for compliance and prepare reports for management
- Communicate with members affected by fraud incidents and provide support throughout the resolution process
Required Qualifications
- 1+ years of related experience is required
- Must hold or obtain CBSAP certification within the first year
- Frontline banking experience with knowledge of Fraud, Reg E, BSA/AML, and USA Patriot Act regulations
- Proficient in Microsoft Suite and various applications/systems
- Self-motivated and detail-oriented with the ability to work under minimal supervision
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