Certified Pharmacy Technician Supervisor

Job Summary

A company is looking for a Supervisor, Specialty Pharmacy Support Service.

Key Responsibilities

• Manage day-to-day operations of a team of Reimbursement or Intake Specialists, including scheduling and monitoring workflow
• Develop and track employee compliance to quality, service, and production standards while addressing operational and customer service issues
• Implement process improvements and serve as a point of escalation for complex issues, representing pharmacy operations in cross-functional meetings

Required Qualifications

• Bachelor's degree or equivalent experience preferred; Certified Pharmacy Tech certificate (CPhT) required for overseeing Intake Specialists
• 2-5 years of experience, preferably in a pharmacy setting
• Proficient in Microsoft Outlook, Word, and Excel
• Strong knowledge of current pharmacy regulations
• Commitment to compliance program objectives