Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager, Premier, Actimize.

Key Responsibilities

• Manage the entire client relationship lifecycle, from implementation to long-term partnership
• Process renewals, identify upsell opportunities, and ensure customer satisfaction
• Collaborate with sales and technical support teams to facilitate smooth implementations and product feedback

Required Qualifications

• 4+ years of experience in a Customer Success Manager role
• Technical knowledge of financial crimes software
• Experience managing mid-to-large size customer accounts
• Bachelor's Degree in Information Technologies, Business Administration, or related field
• Demonstrated ability to work independently and negotiate product offerings