Referral Coordinator II

Job Summary

A company is looking for a Referral Coordinator II to manage patient referrals and appointment scheduling.

Key Responsibilities

• Process referrals from providers and schedule appointments with specialists
• Track metrics and create access reports for clinical and administrative leadership
• Assist in refining departmental processes and provide guidance to Referral Coordinator I staff

Required Qualifications

• High School Diploma or G.E.D. equivalent; Associate degree preferred
• Three years of experience in registration and appointment scheduling in a healthcare setting
• Two years of experience with clinic appointment scheduling and electronic medical records (EMR), especially EPIC
• Customer service experience with professionalism in patient and provider interactions
• Proficiency in Microsoft Office Suite and strong knowledge of EPIC or similar EHR systems preferred