Child Care Consultant

Job Summary

A company is looking for a Child Care Consultant.

Key Responsibilities

• Assess employee needs through targeted questioning and obtain necessary personal information
• Provide clear explanations of issues/needs and conduct referral searches based on geographic location and criteria
• Perform quality assurance callbacks and maintain communication with clients and EAPs, ensuring accurate data entries

Required Qualifications

• Bachelor's Degree
• Ability to organize and prioritize effectively
• Outstanding organizational and interpersonal skills
• Experience in customer service
• Proficient in conflict resolution