Claims Intake Associate

Job Summary

A company is looking for a Claims Intake Associate.

Key Responsibilities

• Answer inbound calls and provide exceptional customer service regarding claims
• Receive and record potential claims, and research information to provide accurate details
• Complete call notes and reports, updating the Claims' Systems as necessary

Required Qualifications

• General understanding of insurance coverage and claims
• Basic computer knowledge and ability to use multiple screens and systems
• Experience in customer service
• Compassionate, patient, and professional demeanor
• Adaptability and flexibility in a changing environment