Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager with Specialty Contractor Experience.

Key Responsibilities

• Manage customer relationships from launch to adoption and ongoing growth
• Collaborate with sales, marketing, and product teams to maximize revenue and product opportunities
• Conduct strategy meetings and feature request reviews to enhance customer success metrics

Required Qualifications

• Experience in commercial construction managing Change Order Requests
• 3+ years of relevant industry or role experience
• Proven ability to project manage and build relationships
• Ability to collaborate with various stakeholders across the company
• Strategic leadership skills with attention to detail