Intake Coordinator

Job Summary

A company is looking for an Intake Coordinator.

Key Responsibilities

• Document and forward problems, complaints, grievances, and appeals from members/participants to the Grievance Coordinator
• Assist members/participants in filing formal complaints and grievances, and coordinate all related appeals
• Document all correspondence and maintain up-to-date knowledge of relevant policies and procedures

Required Qualifications

• High School Diploma/GED required; Associate's Degree preferred
• Minimum of two (2) years of work experience in a Managed Care environment preferred
• Knowledge of basic health care industry, managed care principles, and medical terminology preferred
• Intermediate proficiency in Windows and Microsoft Office applications
• Experience in grievance/appeals environment preferred