Medical Call Center Specialist

Job Summary

A company is looking for a Medical Call Center Specialist to support customer engagement activities across the United States.

Key Responsibilities

• Answer incoming phone calls and provide accurate information to callers
• Place outbound customer service calls as required by the client
• Complete call guides and adhere to established customer service standards

Required Qualifications

• High school diploma or G.E.D
• 1 or more years of call center experience in a medical environment
• Ability to work independently and adhere to a strict schedule
• Texas residency within approximately 60 miles of El Paso, TX
• Ability to obtain and maintain a Public Trust clearance