Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager in the New York City Metro Area.

Key Responsibilities

• Provide advanced guidance and mentorship to a portfolio of high-profile clients on workplace equity objectives
• Act as a trusted advisor, engaging proactively with clients to address their needs and product advancements
• Collaborate with cross-functional teams to ensure exceptional client satisfaction and support throughout the customer journey

Required Qualifications

• 5+ years of experience in Customer Success
• Experience managing large enterprise Fortune 100 companies
• Ability to engage with C-Suite executives and SVP level
• Passion for closing pay gaps and creating fairness in the workplace
• Located in the NY Metro Area and authorized to work in the United States