Job Summary
A company is looking for a Collections Agent who will manage overdue accounts and contact customers for payment.
Key Responsibilities
- Confer with customers to determine reasons for overdue payments and review terms of contracts
- Manage collection efforts with professionalism and provide accurate account updates
- Arrange debt repayment or establish repayment schedules based on customers' financial situations
Required Qualifications
- 2+ years of collection experience
- Professional training courses or a College Degree (preferred)
- Knowledge of applicable Federal, State, and Local laws regulating the collection industry
- Ability to interact with management with recommendations and concerns
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